Suppose your team brainstorms many good potential solutions to address a particular problem area. But now, you must decide which of these ideas will drive the biggest bang for the buck. You could simply go after the easier tasks first, believing this will drive “quick wins”. That may be a good approach, but what if…

Professional sports teams do it.  Heads of industry do it.  Even governments do it.  We’re talking about benchmarking, or the practice of comparing your performance against similar peers and competitors to gauge where you need to improve. As Peter Drucker said, “Being at least as good as the leader is a prerequisite to being competitive”.…

Many years ago, I came across an interesting story about a plant manager who was fed up with the extremely high turnover at a factory on the border of the United States with Mexico.  “I’ve had enough!”, he proclaimed against his staff’s advice, “We’ll just raise wages to be the highest in the area.”  The…

Transfer of Work, or TOW, involves the movement of all products, people, materials and associated activities from one site to another.  These are often manufacturing operations but can also involve service processes. When a TOW is not properly managed it can negatively impact customer service, quality, and profitability.​ In our recent webinar, Fidel Kandell reveals 6 groundrules for ensuring a successful…

As you hone your strategies to transform, address each of the six change ingredients to capture valueas rapidly as possible. Learn more by viewing our Change Management Webinar or continue reading! Now is the time of year when many organizations start talking strategy. Where will we grow and whatproducts, people and services do we need?…

The Elevator Speech is a short communication moment that can be designed to deliver a key message to someone who wants to know more about your work. Whether you are introducing yourself or selling an idea, be prepared with your Elevator Speech. In our free course on the importance of developing an elevator speech, learn…

Transferring work from one site, business, or function to another can be challenging. With transfers, you can face a litany of financial, human resource, intellectual property, and operational issues. The good news is that there is a systematic approach for transferring work that can help you to ensure success. Learn how to transfer work successfully…

Demand Management is critical for businesses that supply goods and services to other businesses. It’s important to note that it goes beyond planning demand. In fact, there are four elements that make up Demand Management in a B2B environment. As a business matures in the journey towards excellence in Demand Management, more and more of…