Our Mission is to help you achieve QUANTUM LEAP results as the go-to experts for operational excellence.
Susan Beauchamp, Lean Six Sigma Master Black Belt, Project Management Professional and Senior Consultant
Susan Beauchamp is the founder of Beauchamp Consulting and the co-founder and managing Director of OpExecs, a consortium of operational excellence executives who provide a customized, small business approach to helping organizations drive change. Susan is an experienced operations leader and optimization consultant who works with executive leaders and their teams to drive breakthrough performance across multiple functions, supplier/customer/partner boundaries and within multiple industries. She builds results-oriented programs by engaging with leaders to implement projects for growth while generating critical analysis for key decisions. Her track record includes delivery of 150+ improvement projects worth $90M+. An experienced presenter, instructional designer and trainer, she has taught more than 1,400 personnel in areas that include Lean Six Sigma Green and Black Belt, Champion and Sponsors, Project Management, Workout Facilitation and Change Management.
Certified by GE as a Six Sigma Master Black Belt and a graduate of their Manufacturing Management Program, Susan held operational leadership positions at GE in Manufacturing, Quality, Sourcing, Customer Service, and Product Management. In 2002 she launched a consulting company to work with companies including: DuPont, Verizon Wireless, AT&T, General Electric and the District of Columbia Government. Together, they implemented significant programs to build effective teams and lead change resulting in greater customer loyalty and value by using Lean Six Sigma combined with effective project and program management. She excels at working closely with leaders and their designated teams to launch key initiatives targeted at understanding the current state in order to accelerate breakthrough performance improvement.
Layla Kashani, LSS Master Black Belt and Senior Consultant
Layla Kashani is an Associate of Beauchamp Consulting, offering targeted and industry specific consulting for its clients since 2008. Layla is a seasoned continuous improvement professional who offers program implementation, project management, and process design consulting services based upon the Lean Six Sigma methodology. A former General Manager from a division at GE, Layla has global operations management experience throughout Europe, the Middle East, Africa, and the Americas. She uses her financial acumen along with process improvement tactics to increase benefit realization without disrupting day to day operational targets. The approach helps remove risk, waste, and increase efficient operations by using best practices, sharing tools, tactics, and approaches to bring about rapid and sustainable change to an organization. Her industry experience includes telecommunications, oil & gas, finance, banking, technology, and food & beverage industries.
Layla enjoys helping her clients discover and assess the way they work, to find ways to improve that are beneficial and above all sustainable. Her ability to work with all levels of an organization, finding the common objectives, is the key to her method to bring about lasting and improved change to an organization.
Michelle Kleiber-Viglione, Certified Reliability and Professional Engineer and Lean Six Sigma Black Belt
Michelle Kleiber-Viglione is an engineering leader with a diverse operational background including automotive, life sciences, entertainment, industrial and medical device manufacturing. Michelle is a strong technical manager and team builder who uses her extensive experience to resolve complex technical issues with leadership teams and front-line employees. She gained her lean experience working with a Toyota supplier and as part of the Lean Implementation team at Ford in 2000. A certified Lean Six Sigma Black Belt, Michelle uses ‘on the factory floor’ first-hand knowledge and the Kaizen problem solving approach to resolve issues for customers and improve production rates at Ford, Genentech, Boehringer Ingelheim, Amazon and FXI.
Michelle is a Professional Engineer and certified Reliability Engineer who uses a disciplined project management approach along with cross-functional training, Kaizen, root cause analysis and reliability centered maintenance to advise on decisions to fund complex engineering investments. She continually develops long-term strategic plans, including developing budgets, multi-year project scopes and financial analysis. Her extensive engineering background allows her to lead the development of standards, KPI’s and the analytics to track team progress. Michelle’s ability to effectively interact with all levels of the team as she develops employees to grow in technical competence is perhaps her greatest contribution to organizational success and the one she continuously deploys to develop teams.
Lesley Edmond, Lean Six Sigma Green Belt, Agency Leader and Government Housing Expert
Ms. Edmond has a background in civil rights, social justice, project management and affordable housing. She currently resides in SE Washington, DC with her son Reginald. She has worked at the DC Department of Housing and Community Development (DHCD) for almost 10 years. She loves to cook, garden and read.
Ms. Edmond is a Housing Compliance Officer at DCHD. Ms. Edmond manages the federal and local programs requirements for the agency, such as Davis Bacon, Fair Housing, HOME and CDBG compliance and project and program monitoring.
Ms. Edmond previously worked as the Inclusionary Zoning Program Manager at DHCD as well as a Program Analyst. Previously, at a consulting company, she worked on several national fair housing initiatives. She assisted with overseeing the implementation of enforcement testing methodology and data analysis. Additionally, she managed the implementation of a program evaluation of the quality of the federal fair housing complaint process.
Ms. Edmond is a graduate of the University of Maryland School of Law and James Madison University. Ms. Edmond completed the District of Columbia Certified Public Manager Program administered through the George Washington University in 2013 and Executive Leadership Program in 2018. Having attained Lean Six Sigma Green Belt certification, she plans to pursue her Black Belt next.
Wendy James, LSS Green Belt, Communications and Marketing Professional
Wendy James is currently the Marketing and Communications Manager for Beauchamp Consulting in West Chester, PA. She works with the principal and other consultants to provide Six Sigma process improvement training as well as communication and marketing expertise. Prior to her current job, Wendy was a marketing and branding specialist at the DuPont Company. She has more than 15 years of marketing and communications experience across 16 major business segments in DuPont where she helped launch many new products and developed marketing and brand expertise by supporting renowned brands such as Freon®, Corian® and Tyvek®.
Wendy is a creative and skilled problem solver capable of quickly completing projects for optimal business results. She excels at both developing marketing communications strategies to support business goals and executing communications like presentations, websites and ad campaigns that support strategic objectives. Wendy earned her BA in Advertising at Penn State.
Wendy is enthusiastic for just about anything she does including running, biking, skiing, golfing, playing tennis, traveling, cooking and reading. She is married to Dan for almost 25 years and they have two children, Evan (20) and Danielle (16).
JK Apraku-Gyau, Lean and Operations Leader and experienced Government Agency Director
Kwasi Apraku-Gyau, also known as JK, is an experienced Lean Leader and has spent more than half of his career focused on Continuous Improvements and Operations Leadership. A 2001 graduate of Ohio University, Kwasi began his career working for the Maryland State’s Attorney’s office. After a year with the State’s attorney, Kwasi moved into the hectic world of corporate litigation as a Case Manager for two prestigious Law firms. In both roles, Kwasi was the team lead responsible for clients such as: Merrill Lynch, Goldman Sachs, Microsoft, Google, Bank of America, King Pharmaceuticals, to name a few. However, it was his work with public safety and justice pro bono cases that gave him the most fulfillment. In 2010, Kwasi received his Masters in Business Administration from John Hopkins University. Shortly thereafter, Kwasi left the private sector to join the District of Columbia Government taking on roles that have been more fitting with his passion for servicing the public.
Kwasi, first role in the District government was Director of Quality Improvement at St. Elizabeths Hospital (SEH) in 2011. He served as the Chief of Staff at SEH before moving to the Department of Behavioral Health (DBH) headquarters in 2016 to serve as the Administrative Operations Manager (AOM). As the AOM, Kwasi was charged with overseeing operations for the agency’s clinical services sector. All three of Kwasi’s roles at DBH dealt with Operation Leadership and management of resources and budgets.
In July 2019, Kwasi joined the DC Department of Corrections as the Director of the Resources to Empower and Develop You (READY) Center. Since taking on the Director role, Kwasi has worked tirelessly with the District’s re-entry partners: governmental agencies, community-based organizations (CBOs), and advocates, to further improve and develop the District’s re-entry system to benefit all returning citizens in the District of Columbia.
On a personal note, Kwasi was born in London and lived in Ghana, West Africa, where his family is from. Kwasi is an avid traveler. He enjoys spending time at the beach or his lake home in Western Maryland.
Brandon Long, Operations Leader, Certified Lean Bronze Practitioner and experienced project manager.
Brandon Long is an experienced Lean Leader and has spent the past ten years focused on Continuous Improvement, Project Management, and Operations Leadership. He is a skilled industrial engineer with expertise in developing operational excellence at plant locations in a handful of countries with diverse cultures. He has experience with lean turnarounds, implementation of 80/20 for business, new product introductions, developing quality management systems, transfers of work, plant resizing/closures, and onboarding/developing 3PL partnership relationships. Brandon has significant experience building and deploying Hoshin/Strategy Deployment with senior leaders and translating the strategy to tactical and measurable projects with global and site-level teams. As a Certified Lean-Bronze practitioner, he has trained 300+ associates on basics of Lean Enterprise and principles from the Toyota Production System.
Brandon’s manufacturing and process expertise includes metals machining and welding, facility operations, demand management, materials planning, customer service, product/portfolio management, and project management. He was a plant manager for three years with Rexnord and managed several production lines and projects within six plants at Halliburton Oilfield Services. He has worked on many projects at factories across the United States, Malaysia, Singapore, U.A.E., and United Kingdom.
On a personal note, Brandon is an avid traveler, enjoys the outdoors, and operates a local woodworking business as designer/craftsman.
Erin Keil is an experienced Finance and Accounting professional and a certified Lean Six Sigma Greenbelt. She has been working in corporate finance and operations accounting for 10 years, focused heavily on process improvement, automation, and cost and waste reduction.
Erin graduated from Butler University in 2011 and immediately completed leadership training with the Johnson and Johnson Financial Leadership Development Program (FLDP). Through the rotational environment of the program, she touched marketing, R&D, consolidation reporting, logistics, and manufacturing.
Diving into the private sector, Erin took on a multi-plant controller position with Foam Manufacturer FXI. She partnered with multiple manufacturing facilities companywide to drive cost saving programs, financial reporting standardization, and worked with customers to drive operational improvements that resulted in revenue growth.
Currently, Erin leads the costing team as the manufacturing accounting manager for Franklin Electric in Fort Wayne, IN. Through plant oversight of the US and Canadian facilities and the global distribution network, Erin is driving enhanced metric reporting, streamlining processes and financial reporting, and partnering with the logistics organization as they convert all worldwide distributions facilities to a new third party provider.
Outside of the office, Erin is dedicated to her community, and she has served on the board of The Junior League of Fort Wayne as an active member for 6 years. She is an author of the children’s book When Norah Grows Up, which features her family with whom she loves traveling and spending all her free time.
Tina Agustiady, Six Sigma Master Black Belt and Continuous Improvement Leader
Tina Agustiady is a partner at InnovaNet where she holds the title of, Director of Continuous Improvement. She was responsible for the strategic and tactical implementation of a lean system deployment and furthering the transformation to a Lean culture to support strategic business initiatives and help drive overall operational excellence within the Continuous Improvement initiative for a $2 Billion manufacturer of construction components by focusing on management of cross-functional teams and improvement of operational metrics and objectives at all levels of the organization.
Tina consistently improves cost, quality, and delivery by applying Lean and Six Sigma tools to achieve improvements through a simplification process. Tina is an experienced leader who has facilitated many Kaizen, 5s, and Root Cause Analysis events throughout her career in the healthcare, food, and chemical industries. She has conducted six sigma training and improvement programs in the Baking industry at Dawn Foods and at Nestlé Prepared Foods where she held positions as a Six Sigma Product and Process Design Specialist responsible for driving optimum fit of product design and current manufacturing process capability, reducing total manufacturing cost and consumer complaints.
Her many activities and responsibilities include serving as the past Lean Division President and current Technical Vice President of Institute of Industrial and Systems Engineers (IISE). She has served as a board director and chairman for the IISE annual conferences and Lean Six Sigma conferences.
Agustiady is an instructor who trains and certifies students for Lean, Six Sigma, Innovation, Design of Experiments and Business Process Management for IISE, Lean Sigma Corporation, Six Sigma Digest, and Villanova/Bisk University. She is a Subject Matter Expert, Professor and Course Designer for professional certification programs, including undergraduate and graduate degrees at Villanova University and Bisk Education.
“My team has used Susan and her team as consultants on our strategic projects for several years now because of the experience and professionalism that they bring to the table. Susan creates the project timeline and tracking mechanism, coordinates underlying efforts to keep the project on track, documents everything, analyzes data, and asks the questions that keep the entire team engaged, creating a deliverable result that is always better than anticipated.”
Jim Geiss GE, Senior Manager –Global Operations – HQ – FP&A
“The experience was transformative. I learned to submit to process, evaluate outcomes, define operational goals, and think critically about how to provide solutions based on data. Operational excellence is no longer a guessing game! After learning and applying Lean Six Sigma practices, the initial results exceeded operational targets. Our stellar performance has continued over the past two years. Susan brings her wealth of knowledge and experience to the classroom. She recognizes the complexity of teaching Six Sigma principles and understands that students learn differently. She acknowledges student strengths and gently encourages growth in areas of opportunity. Beauchamp Consulting creates an interactive and team-oriented learning environment that emphasizes collaboration, respect for others, and trust.”
Mary Morgan, Health Services Program Manager Office of Well-Being Child and Family Services Agency
Experience: All Functions, Big and Small Organizations, Corporate and Government environments
Our Experience crosses all functions including Sourcing, Logistics, Sales, Customer Service, Finance, Marketing, Information Technology, New Product Development, Corporate Venture Capital, Accounts Receivable, Billing, Accounts Payable and Manufacturing. We have worked in the business and non-profit sectors and have a list of clients that includes General Electric, DuPont Company, Shell, BP, Vodafone, AT&T, Verizon Wireless, United DC, Kidde Products, the George Washington University, Villanova University and the Washington District of Columbia City Administration. By working closely with executives and their teams to accomplish their goals, we have generated much of our business from satisfied clients who provide us with additional challenges.
“Susan is a highly experienced Master Black Belt who has consulted with fortune 100 companies in the United States and Europe. She is a gifted teacher and mentor to her students. I have a deep appreciation for her ability to adapt her material, teaching examples, and teaching strategies to be effective in training municipal leaders. Not only does she have high standards, but she also cares enough to support her students in attaining high levels of achievement and doing remarkable organization performance improvement projects which have made really significant differences in a wide variety of government agencies. Her graduates still correspond with her and many of them have been promoted to positions of senior leadership in district government and beyond.”
Wendy James, Communication and Marketing Manager Beauchamp Consulting