Lean Six Sigma and Project Management Blog

Defining and Measuring What Your Customers Value

By Fidel Value is a term that's overused but often under-appreciated. It's not enough to claim you're providing goods or ...
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Avoid Measurement Fatigue: When Too Many Metrics Kill Performance

By Fidel Forcing your management team to post metrics may result in visual clutter that won't improve the way work ...
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Use Visual Management to Communicate Performance and Risk

By Fidel During my first visit to a factory located in a US/Mexico border town, my initial impression was positive: ...
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