High performance requires a disciplined approach that is easily translatable. Teams need two sets of metrics – one set which enables them to assess, ”Did we win today?” Another set is used on a weekly and monthly basis to assess: are we improving cost, reducing defects, delivering to meet our customer's needs and growing profitability?
Operational transformation begins with an agreed upon strategy set by the leadership team. The mission then becomes one of translating priorities and initiatives into practical and meaningful actions. To ensure focus, we must develop the right set of daily and monthly metrics to link strategy to actions and results. Our consulting is of shared mutual interest, which is why we will work to align the “What, How, and Why” of measuring to elevate your team’s performance and drive value for you and your customers.